Blog Category: Letters from the Foundation

While trust in health care has slipped in recent decades, researchers do know what attributes help to build trust — starting with communication, competency and caring.

It seems like Choosing Wisely has been in the news lately, particularly in The New York Times. Reading two recent articles, you get the impression that Choosing Wisely has done little to make a difference in reducing the overuse of tests and treatments.

This story could be told by many. You undergo an imaging test for a particular medical reason and then, lo and behold, another condition is discovered.

In health care, we must address what one speaker called “lazy proxies” if we truly want to build trust.

The combination of transparent public reporting and sharing of best practices epitomizes an environment of reciprocal trust.