It’s the unfortunate truth that the health care system has not always exhibited or warranted trust. The system has historically failed – and in some appalling instances directly harmed – people of color.
Trust centers on vulnerability & the need to care for the vulnerable patient. Daniel Wolfson, EVP & COO used this definition to construct the drivers of trust around four “Cs”.
Trust is largely about relationships; it extends professionalism to a larger organizational and community context by focusing on the caring and compassion needed to forge binding human connections.
