September 9, 2019
In health care, we must address what one speaker called "lazy proxies" if we truly want to build trust.
July 30, 2019
The combination of transparent public reporting and sharing of best practices epitomizes an environment of reciprocal trust.
July 23, 2019
Relationships are the core of trust and without them medical students, resident and practicing physicians have less humanistic qualities, including compassion and communication skills.
July 18, 2019
Imagine working in an environment where a traditional model of hierarchical, authoritative, physician-centric management is replaced by new patterns of relating that foster collaboration, group learning, nurturing and a flattened social order on health care teams.
July 10, 2019
At the heart of the Voices of Duke Health is a passion for the art of listening.
June 26, 2019
Trust in an organization is fundamentally related to trust in its leaders.
June 19, 2019
This fairly simple and straightforward program is an invitation to clinical staff who use the EHR to identify documentation and other practice requirements that should be eliminated.
June 12, 2019
The key elements of the practice—compassion, multi-disciplinary teamwork, robust huddles, story-telling and person-centered care–—can be applied everywhere.
June 5, 2019
Over the next several weeks, I will devote this letter to writing about the winners of the ABIM Foundation’s recent Trust Practice Challenge.
May 29, 2019
In 2006, the ABIM Foundation and the Institute on Medicine as a Profession (IMAP), a non-profit health care think tank based at Columbia University, made a bold move to publicly confront the issue of physician conflict of interest (COI) and expose its threat to medical professionalism. A panel assembled by the Foundation and IMAP published... Read more »