Past Letters

Statement on Racial Justice to our Community, from our Leaders

It’s simply not enough to say passively we will “do no harm”; we pledge actively to do our part in opposing and dismantling systems and policies that cause harm to our patients and disproportionately affect those in Black and Brown communities.

Building Trust One Practice at a Time

While trust in health care has slipped in recent decades, researchers do know what attributes help to build trust -- starting with communication, competency and caring.

Revisiting the Aims of Choosing Wisely

It seems like Choosing Wisely has been in the news lately, particularly in The New York Times. Reading two recent articles, you get the impression that Choosing Wisely has done little to make a difference in reducing the overuse of tests and treatments.

A Casualty of Incidentaloma

This story could be told by many. You undergo an imaging test for a particular medical reason and then, lo and behold, another condition is discovered.

Stepping Stones to Greater Trust

In health care, we must address what one speaker called "lazy proxies" if we truly want to build trust.

Transparency and Public Reporting

The combination of transparent public reporting and sharing of best practices epitomizes an environment of reciprocal trust.

Developing Relationships and Connections

Relationships are the core of trust and without them medical students, resident and practicing physicians have less humanistic qualities, including compassion and communication skills.

Imagine a Different World Order

Imagine working in an environment where a traditional model of hierarchical, authoritative, physician-centric management is replaced by new patterns of relating that foster collaboration, group learning, nurturing and a flattened social order on health care teams.

Voices of Duke Health: Are You Listening to My Story?

At the heart of the Voices of Duke Health is a passion for the art of listening.

Trust Starts With Trustworthy Leaders

Trust in an organization is fundamentally related to trust in its leaders.